2011-10 Reference and Instruction User Group Meeting Minutes and Agenda
Topics discussed include labeling streaming videos, new MARC tags for RDA, and elections: Amanda Bolland, Bethany Lutheran College, and Travis Dolence, MSU Moorhead volunteered for the two At Large Member positions. The volunteers were approved by acclamation. Motions passed: Change the wording when ILL requests are submitted to “Request created successfully. Check Your Borrowing Record for more information.” The next item was a recommendation to change the language in the OPAC when ILL items are intransit between libraries from “Intransit/Sublibrary” to “ILL.” The final item on the PALS report was a recommendation to change the language in the OPAC from “Print Book” to “Printed Book.”
2011-10 User Group Meeting Executive Director Report
The presentation discussed goals for 2012 to 2015. Goals included becoming financially sustainable, improve Aleph operations and customer support, be the Premier Evergreen Service Provider in the Upper Midwest, improve user discovery, create new products and services, and improve customer satisfaction.
The presentation offered a look at PALS' new website (as of 2011) and how to log in to access some new features, such as the forum and wiki. It also went through how to enter and manage requests in the support center.
The presentation welcomed attendees to the spring 2011 Circulation and ILL Workday. Topics discussed include the agenda, the fall 2011 User Group Meeting, the Aleph version 20 update, and ELUNA enhancements.
2011-4 Circulation/ILL Workday Library Services to Distance/Online Patrons
The presentation accompanied a discussion where panelists from several libraries talked about their services for distance and online patrons. Specific topics discussed included libraries' individual policies, administrative support for online services, the best ways to assist distance and online patrons, and more.
The presentation discussed how to keep circulation tables up-to-date in each new academic year by adjusting circulation due dates, PLIF loader dates, patron expire dates, circulation overdue notices and bills, and calendar hours.
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