The presentation covers a variety of topics, including e-books, ILL services for distance and online patrons, using non-ILL resources to fill requests, locally owned requests, and purchase on demand.
The presentation shows how social media can be used to market a library. Livingston Lord Library of MSU, Moorhead used Facebook to share renovation updates, a blog to share important news and collection information, and a chat function on their website to communicate with patrons.
Agenda items include sessions on using library data to improve student experiences, library services for partnership students, new models of reference services, library instruction models, and learning from British information literacy models.
