The presentation offered a look at PALS' new website (as of 2011) and how to log in to access some new features, such as the forum and wiki. It also went through how to enter and manage requests in the support center.
The presentation discussed how to keep circulation tables up-to-date in each new academic year by adjusting circulation due dates, PLIF loader dates, patron expire dates, circulation overdue notices and bills, and calendar hours.
2011-4 Circulation/ILL Workday Library Services to Distance/Online Patrons
Description
The presentation accompanied a discussion where panelists from several libraries talked about their services for distance and online patrons. Specific topics discussed included libraries' individual policies, administrative support for online services, the best ways to assist distance and online patrons, and more.
The presentation covered services offered by ILL. The services discussed include titles frequently requested through ILL, patron link removal, generating borrowing history, generating lending history, lending ILL requests report, copyright statistics report, and copyright payment report.
The presentation welcomed attendees to the spring 2011 Circulation and ILL Workday. Topics discussed include the agenda, the fall 2011 User Group Meeting, the Aleph version 20 update, and ELUNA enhancements.
Agenda items include the University of Minnesota's Scholarly Communication Collaborative, resources on the legislative website, information literacy for students, adapting PALS library services for mobile devices, staffing models for Reference, and implementing Summon at Normandale Community College.
2011-4 Reference and Instruction Workday Concordia Hierarchy of Learning
Description
The handout was part of the 2011 Reference and Instruction Workday and pictures the Hierarchy of Learning applied to information literacy at Concordia.
2011-4 Reference and Instruction Workday Mobile Devices PALS Products
Description
The presentation discussed the various PALS services available on mobile devices and ways that other libraries are successfully using mobile interfaces and apps. New functionalities were also introduced, such as PALSconnect Linker, ERM, and PALSevergreen.
2011-10 Reference and Instruction User Group Meeting Titles/Items Priv-21
Description
The report was designed for collection development to analyze library collections. It goes through types of Priv reports and how to use them to find specific information.