2011-10 User Group Meeting Executive Director Report
Description
The presentation discussed goals for 2012 to 2015. Goals included becoming financially sustainable, improve Aleph operations and customer support, be the Premier Evergreen Service Provider in the Upper Midwest, improve user discovery, create new products and services, and improve customer satisfaction.
The presentation covered strategic plan goals, including customer service, Aleph support, financial sustainability, Evergreen, and expanding product suite and customer base.
2008-10 User Group Meeting Welcome and PALS Report
Description
Report by PALS Executive Director for the Fall 2008 User Group Meeting. Covered the new user group format, available breakouts, workdays, site visits, improving services, open source options, Aleph Version 18, Aleph Version 19, MnPALS Plus, WorldCat Local, Koha, Evergreen, Discovery team, and the strategic plan.