Presentation slides from a presentation given at Fall 2010 User Groups. The presentation is described as "a general session on tips and sharing about borrowing and lending requests." No information given on who the presenters were, or the location where the presentation was made.
2010-10 Interlibrary Loan User Group Meeting: Share and Share Alike Breakout Session
Description
The presentation was a general session about borrowing and lending requests. Topics of discussion included level 99 suppliers, Minitex, IMNU, IMII, overdue notices, and some troubleshooting.
The presentation covered strategic plan goals, including customer service, Aleph support, financial sustainability, Evergreen, and expanding product suite and customer base.