Agenda items include sessions on using library data to improve student experiences, library services for partnership students, new models of reference services, library instruction models, and learning from British information literacy models.
Agenda items include sessions on copyright issues in higher education, MnPALS Plus version 2, Web-Scale Discovery, RDA changes affecting record display in OPAC/MnPALS Plus, SubjectsPlus, and online library instruction.
There were not enough presenters to do a full Reference and Instruction Workday, so the "workday" consisted of two online sessions during the week of March 26, 2012. Sessions included an introduction to the PALS Universe and an open discussion about Reference Collections.
Agenda items include the University of Minnesota's Scholarly Communication Collaborative, resources on the legislative website, information literacy for students, adapting PALS library services for mobile devices, staffing models for Reference, and implementing Summon at Normandale Community College.