2011-4 Circulation/ILL Workday Distance and Online Patrons
Description
The presentation covered the services that SMSU provides to distance and online students, processing ILL requests for tangible library items, and some current (as of 2011) problems with the service.
The presentation covered services offered by ILL. The services discussed include titles frequently requested through ILL, patron link removal, generating borrowing history, generating lending history, lending ILL requests report, copyright statistics report, and copyright payment report.
The presentation covers the creation of e-copy requests, e-copy potential supplier lists, and what happens when a lending library ships a request as an e-copy or c-copy. Options for e-delivery were also discussed.