Agenda items include sessions on using library data to improve the student experience, ILL workflow, cash charges for lost items, licensing e-resources, marketing with social media.
The report describes four User Council meetings from fall 2012 to fall 2013. Topics discussed at meetings include planning workdays and the 2013 User Group Meeting, web-scale discovery, and ILS options.
2013-10 User Group Meeting Library Use and Academic Success
Description
This report was the focus of a breakout session at the fall 2013 User Group Meeting. It discusses the results of a study conducted at the University of Minnesota that found students who use library resources have a higher GPA their first semester and higher retention from fall to spring.
2013-10 User Group Meeting Library Resources Normandale
Description
The presentation covers library resources and services that are available for Normandale Partnership Students. It discusses the opening of Normandale's Partnership Center and how the library is helping students transition into partnership studies.
2013-10 User Group Meeting Futures Interest Group Report
Description
The report lists the Libraries Futures Interest Group's meetings and conference calls from fall 2012 to fall 2013. Topics of discussion included e-readers and e-books, linked data, social media, mobile apps, and planning future meetings.
The document lists improvements to existing reports and new reports created by the Reports Work Group from fall 2012 to fall 2013. New reports include an ILL Lending report, a cash transactions report, and a report containing information about unfilled journal requests.
2013-4 Circulation/ILL Workday Minitex Overdue, Damaged, Lost Materials
Description
The document, created by the Minitex/ILL Committee, outlines how to handle overdue, damaged, and lost items. The information is pulled directly from the ILL Policy Database.
The presentation discussed patron driven acquisition (PDA) programs that are available. PDA at the College of Saint Benedict & Saint Johh's University is examined.
2014-4 Acquisitions/Serials Workday Spring Cleaning
Description
The document covers seven clean-up areas for Acquisitions/Serials data. It includes examples of how to clean data in invoices, monograph orders, budgets, standing orders, serial orders, subscription records, and orders without attached BIB or ADM records.
2014-4 Circulation/ILL Workday Cleaning Cash Charges for Lost Items
Description
The presentation describes a few different ways to clean up the data showing cash charges for lost items. The goal is to prevent, contain, or control the mess and then clean it up.
The presentation shows how social media can be used to market a library. Livingston Lord Library of MSU, Moorhead used Facebook to share renovation updates, a blog to share important news and collection information, and a chat function on their website to communicate with patrons.
The presentation covers how MSU, Mankato negotiates licenses for e-resources, how license terms affect ILL, and the best ways to move forward with licensing.
The presentation covers a variety of topics, including e-books, ILL services for distance and online patrons, using non-ILL resources to fill requests, locally owned requests, and purchase on demand.
Agenda items include sessions on using library data to improve student experiences, library services for partnership students, new models of reference services, library instruction models, and learning from British information literacy models.