Presentation slides from a presentation given at Fall 2010 User Groups. The presentation is described as "a general session on tips and sharing about borrowing and lending requests." No information given on who the presenters were, or the location where the presentation was made.
2010-10 Interlibrary Loan User Group Meeting: Share and Share Alike Breakout Session
Description
The presentation was a general session about borrowing and lending requests. Topics of discussion included level 99 suppliers, Minitex, IMNU, IMII, overdue notices, and some troubleshooting.
2010-10 User Group Meeting Purchase on Demand Breakout Session
Description
The presentation covered purchase on demand at the Carl B. Ylvisaker Library (CBYL), using ILL for acquisitions, and the budget and cost of new acquisitions.
The presentation discussed how to keep circulation tables up-to-date in each new academic year by adjusting circulation due dates, PLIF loader dates, patron expire dates, circulation overdue notices and bills, and calendar hours.
2011-4 Circulation/ILL Workday Distance and Online Patrons
Description
The presentation covered the services that SMSU provides to distance and online students, processing ILL requests for tangible library items, and some current (as of 2011) problems with the service.
2011-4 Circulation/ILL Workday Getting Most from Reports
Description
The presentation covered how to get the best use out of reports. Reports can be improved by seeing all the data, changing the layout, and learning/getting ideas from other reports and libraries.
2011-4 Circulation/ILL Workday Library Services to Distance/Online Patrons
Description
The presentation accompanied a discussion where panelists from several libraries talked about their services for distance and online patrons. Specific topics discussed included libraries' individual policies, administrative support for online services, the best ways to assist distance and online patrons, and more.
The presentation offered a look at PALS' new website (as of 2011) and how to log in to access some new features, such as the forum and wiki. It also went through how to enter and manage requests in the support center.
The presentation covered services offered by ILL. The services discussed include titles frequently requested through ILL, patron link removal, generating borrowing history, generating lending history, lending ILL requests report, copyright statistics report, and copyright payment report.
2011-4 Reference and Instruction Workday Mobile Devices PALS Products
Description
The presentation discussed the various PALS services available on mobile devices and ways that other libraries are successfully using mobile interfaces and apps. New functionalities were also introduced, such as PALSconnect Linker, ERM, and PALSevergreen.
Presentation slides given at ILL Circulation Workday, presented by Agnes Lee (Minitex), Peter Jarnstrom (Minnesota State University Mankato), and Sonja Eilertson (PALS). Presentation covers various aspects of the Aleph Circulation module.