Agenda items include sessions on using library data to improve the student experience, ILL workflow, cash charges for lost items, licensing e-resources, marketing with social media.
2014-4 Circulation/ILL Workday Cleaning Cash Charges for Lost Items
Description
The presentation describes a few different ways to clean up the data showing cash charges for lost items. The goal is to prevent, contain, or control the mess and then clean it up.
The presentation shows how social media can be used to market a library. Livingston Lord Library of MSU, Moorhead used Facebook to share renovation updates, a blog to share important news and collection information, and a chat function on their website to communicate with patrons.
Agenda items include sessions on training and supervising library student workers, Aleph booking, delivering articles electronically, dealing with overdue and lost ILL requests, and copyright issues in public services.
2013-4 Circulation/ILL Workday Patron Web Interface to Aleph Booking
Description
The presentation describes how the Fond du Lac Tribal & Community College Library is using Aleph booking to allow students to reserve group study rooms.
Agenda items include sessions on creating collective knowledge resources, updating the Consortium Circulation Policy, using Google Docs for record keeping in Traditional and Electronic Reserves, and training Circulation and ILL student employees.
The 2011 Circulation and ILL Workday included sessions on Aleph version 20, circulation reports, updating potential supplier lists, and handling lost items.
2011-4 Circulation/ILL Workday Getting Most from Reports
Description
The presentation covered how to get the best use out of reports. Reports can be improved by seeing all the data, changing the layout, and learning/getting ideas from other reports and libraries.
2011-4 Circulation/ILL Workday Distance and Online Patrons
Description
The presentation covered the services that SMSU provides to distance and online students, processing ILL requests for tangible library items, and some current (as of 2011) problems with the service.
The presentation offered a look at PALS' new website (as of 2011) and how to log in to access some new features, such as the forum and wiki. It also went through how to enter and manage requests in the support center.
2011-4 Circulation/ILL Workday Library Services to Distance/Online Patrons
Description
The presentation accompanied a discussion where panelists from several libraries talked about their services for distance and online patrons. Specific topics discussed included libraries' individual policies, administrative support for online services, the best ways to assist distance and online patrons, and more.
The presentation welcomed attendees to the spring 2011 Circulation and ILL Workday. Topics discussed include the agenda, the fall 2011 User Group Meeting, the Aleph version 20 update, and ELUNA enhancements.